Returns & Exchanges
At Lavishcarepk, we want you to be completely satisfied with your beauty purchase. If you receive a damaged or incorrect item, our hassle-free return policy ensures a smooth resolution within 7 days of delivery.
Initiate Your Request
Contact our customer support team via WhatsApp or email with your order number and a clear photo of the product you wish to return.
Quality Inspection
Our team will review your request within 24-48 hours to ensure the item is unused, in its original packaging, and meets our return criteria.
Pack and Ship
Once approved, securely pack the product and send it back to our warehouse using a trackable courier service of your choice.
Receive Refund or Exchange
After we receive and verify the returned item, we will process your exchange or issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing